Privacy Statement

Your privacy and security are important to us.
Therefore, all our procedures are in accordance with legal regulations on the protection of personal data, particularly the new European General Data Protection Regulation (GDPR) EU 2016/679, which has been applicable since May 25, 2018.
Below, we inform you about the purposes for which we collect and use your personal data, how we process it, and the procedures through which you can monitor and exercise your rights.

How do we collect your personal data?
Personal data is information that can identify you, such as your name, address, delivery address, phone number, email address, and bank account number.
wizeyachting.com processes your personal data, among other things, in the following cases:

  • If you contact us directly, for example, through the wizeyachting.com website to request information about wizeyachting.com services.
  • If you directly order and/or purchase a service or product from us.
  • If you fill out a contact form on our website with an inquiry.
  • If you provide us with data on behalf of another person, you must ensure that the person is familiar with these privacy rules before doing so.

If you are under 16 years old, please do not provide us with any data without the consent of a parent or guardian.
Help us keep your data up to date by notifying us of any changes to your contact details or preferences.

How can your data be used?

We collect your personal data exclusively for the purposes for which you have explicitly provided it, so that we can fulfill your requests, which include:

  • Entering into and executing contracts.
  • Processing orders.
  • Delivering products or services.
  • Informing you about new products and special offers.
    We use the data only for specific, clear, legitimate, and expected purposes and do not forward it to third parties or use it for unforeseen or unexpected purposes.
    wizeyachting.com d.o.o. does not collect data beyond what is necessary to achieve the stated purposes.

Data Processing
Processing is carried out in accordance with the General Data Protection Regulation and Croatian laws and regulations.
Data controller:
Wize Yachting
Stubište Valvasora 3
51410 Opatija, Croatia
Email: info@wizeyachting.com
Phone: +385915334647
As a customer or user of our services, you have the right to receive information about how your personal data is handled and to submit requests to exercise your rights.
For basic information about our business or for any other questions or requests regarding the exercise of your rights related to your personal data, please contact us at +385915334647 or by email: info@wizeyachting.com.

How long do we retain your data?
We store and process personal data only for as long as necessary to fulfill a specific legitimate purpose, unless a longer retention period is required by applicable regulations for a particular purpose. In the case of consent for marketing and newsletters, we retain the data until the consent is withdrawn. If you request deletion, the data will be deleted immediately.
Personal data that is no longer needed is securely destroyed.

How do we ensure the security of your data?
We continuously take appropriate organizational, technical, and administrative security measures to protect the personal data under our control from all foreseeable risks. The security of your data is very important to us.

Your rights regarding the protection of personal data
Your rights related to the processing of your personal data are as follows:

Right of access
You have the right to obtain confirmation from us as to whether personal data concerning you is being processed and, if so, access to the personal data and the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data has been or will be disclosed, the retention period, information about your rights, and the source of the data if it was not collected from you.
If your data is transferred and processed outside the EU, you have the right to be informed about the appropriate safeguards.
Where possible, you can obtain a copy of the personal data being processed.

Right to rectification
You have the right to request that we correct inaccurate personal data concerning you, which we are obliged to do without undue delay. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by providing a supplementary statement.

Right to erasure (“right to be forgotten”)
You have the right to request that we delete personal data concerning you without undue delay if there is no lawful reason for us to continue processing the data (for example, if the data is no longer necessary for the purposes for which it was processed). If such a lawful reason exists, we will inform you in detail as part of our response to your deletion request.

Right to restriction of processing
You have the right to request that we restrict the processing of your personal data in the following situations: if you contest the accuracy of the data; if the processing is unlawful and you oppose the erasure of the data; if you need the data for the establishment, exercise, or defense of legal claims, and we no longer need the data for processing; if you have objected to the processing of your personal data and are awaiting confirmation.

Right to data portability
You have the right to receive the data concerning you that you have provided to us in a structured, commonly used, and machine-readable format and to transfer it to another service provider, i.e., data controller, if the following conditions are met: the processing is based on your consent or a contract and is carried out by automated means.
When exercising your right to data portability, you have the right to have the data transferred directly from us to another data controller if this is technically feasible.

Right to object
If the processing of your personal data is based on the pursuit of our legitimate interests, you have the right to object at any time to such processing of personal data to the extent that it relates to your data. If you make such an objection:
• related to direct marketing — we will no longer process your personal data for direct marketing purposes;
• related to other cases of legitimate interest — we will no longer process your personal data for the purpose to which the objection relates, unless we demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or if the processing is necessary for the establishment, exercise, or defense of legal claims.

How can you exercise your rights regarding the protection of personal data?

For all questions and requests regarding your personal data, please contact us at email: info@wizeyachting.com, Phone: +385915334647.
We will process your inquiries and requests without undue delay and in accordance with legal obligations, and we will inform you of the measures we have taken.
If you believe that wizeyachting.com is processing your data unlawfully and you are unable to resolve the issue in cooperation with us, you have the right to lodge a complaint with the supervisory authority (Croatian Personal Data Protection Agency — AZOP).

Non-personal data we collect
To maintain our website and ensure its proper functioning and to enhance your user satisfaction, we use cookies and web analytics tools to improve the quality and content of the services offered.
We do not use cookies or similar technologies to track your interests or send marketing materials.
Detailed information about the use of cookies on our website can be found on the adjacent Cookie Usage page (link), which is an integral part of this privacy statement.
For the processing of this data for analytical purposes, we use the Google Analytics cloud service. In accordance with our agreement, Google does not use this data for any other purposes and acts as a processor solely on our behalf. In accordance with its membership in the so-called Privacy Shield program, a cooperation framework between the European Union (EU) and the United States (USA), Google takes all necessary measures to protect the data. The service provider is: Google LLC, 1600 Amphitheatre Pkwy, Mountain View, California 94043, USA.
More information about the Privacy Shield program can be found on the website of the Croatian Personal Data Protection Agency: https://azop.hr/naslovna-english/.

Social networks
We also use social networks to communicate with you. When using these features, you should be aware that all information you provide, including your name, location, and email address, may be publicly available to others. We are not responsible for any information you provide through these interactive features and advise you not to disclose sensitive personal information (such as health or credit card information) through these features. If you use these features, your personal information may remain on the page even after you stop using it.

Last revision: 08.02.2025.